Microsoft’s AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he’s mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

  • fodor@lemmy.zip
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    1 hour ago

    It is interesting to see his reaction to reality. He finds out that people think he’s peddling bullshit, and instead of asking why they think that, he dismisses them as irrational… That’s one way to run a company, but only if your company has a monopoly and customers can’t run away even if they want to.

    • justsomeguy@lemmy.world
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      17 minutes ago

      His comparison to snake on his Nokia is actually good because in its current state AI is like a little gimmick for many users. Sure there are use cases but it can’t reliably perform any truly critical tasks because it makes terrible mistakes.

      Imagine Nokia shoving snake in customers faces as it is being done with AI. Every phone marketed as OPTIMIZED FOR SNAKE. A big snake button on the phone as a shortcut to open it. Snake integrated everywhere. Trying to send a text? Would you like to play a round of snake first?

      That’s what AI currently feels like.

  • Tollana1234567@lemmy.today
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    8 minutes ago

    why not just admit you overspent on datacenters, which you cant afford and trying to recoup some of the losses from your other products.

  • dylanmorgan@slrpnk.net
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    3 hours ago

    Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

    • T156@lemmy.world
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      2 hours ago

      “The customer is always right” might get misused a lot, but it is correct in this instance.

      If a lot of your customers don’t like something, it’s not something wrong with the customers.

      • fodor@lemmy.zip
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        1 hour ago

        One of the older variations of the expression is, “The customer is always right in matters of taste.” Here we’re talking about reactions to reality, so it doesn’t quite apply directly, but still, these people are probably honest about what they feel.

  • rollerbang@lemmy.world
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    1 hour ago

    I always wonder if these areas the people’s legit feelings or is this “just for the sake of the show”.

  • kn0wmad1c@programming.dev
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    4 hours ago

    If you think you need to blame the people for not being impressed by your product, the problem isn’t with the people.

  • youmaynotknow@lemmy.zip
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    4 hours ago

    I can’t recall ever liking almost every single comment in a post before, what a fucking rush.

  • CileTheSane@lemmy.ca
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    5 hours ago

    people are unimpressed with the ability to talk fluently with an AI computer.

    I already communicate fluently with my computer. I double click an icon to communicate to my computer “open this”. I type into a search field to communicate “find this string”.

    At no point do I want to communicate to my computer “log everything I do, then use those logs to give me something that isn’t what I’m asking for.”

    • fodor@lemmy.zip
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      1 hour ago

      Of course they will never define “fluent”. They can’t do that because then they’d be proven as lying hacks, or else setting a low bar that was met several years ago.

    • Sunflier@lemmy.world
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      1 hour ago

      I already communicate fluently with my computer. I double click an icon to communicate to my computer “open this”.

      Wish I could upvote this twice.

      At no point do I want to communicate to my computer “log everything I do, then use those logs to give me something that isn’t what I’m asking for.”

      Won’t stop them from trying to shove it down our throats.

  • nightlily@leminal.space
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    6 hours ago

    I don’t want to talk fluently with a computer, I want it to do things deterministically in a way I as a human being cannot. If I want a discussion, I have it with a human being.

  • jjjalljs@ttrpg.network
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    6 hours ago

    Business Idiots. Ed Zitron wrote a whole thing about how many business leaders are out of touch with users and their own products. They live in their own little pocket dimension with each other, and only really care about shareholders.