• Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
  • Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
  • One user claims that they were “flooded with ads” after downgrading back to Alexa.
  • paraphrand@lemmy.world
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    4 hours ago

    I have the original Echo, and it still works. For some reason I had it running and it had an alert recently. So I asked what it was, and Alexa promoted being able to upgrade and told me how it’s so much better and stuff. And told me I just had to give it the go to upgrade.

    So I did. And then AND THEN it told me my device is too old.

    Fucking POS. I unplugged it again. I use it as a stand for my HomePod Mini.

  • Veedem@lemmy.world
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    5 hours ago

    They probably need to show investors that the money spent developing it is worth it. “We’ve added X amount of users this quarter alone!”

    • 👍Maximum Derek👍@discuss.tchncs.de
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      3 hours ago

      It worked for Microsoft. The month after they started to force install Teams in windows they published user numbers showing how teams had sprinted ahead of Slack by that metric, and the tech press mostly ate it up.

      • PabloSexcrowbar@piefed.social
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        4 hours ago

        That’s probably not a question that’ll get asked, unfortunately. What will get asked is why those numbers dropped off abruptly the next quarter.

          • halcyoncmdr@lemmy.world
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            3 hours ago

            Large Shareholders some care about how the line goes up, just that it does. Constantly. Every quarter.

            • null@piefed.nullspace.lol
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              3 hours ago

              Then they wouldn’t even be the people getting told this information about subscription numbers, so I’m still not sure how it’s supposed to work

              • halcyoncmdr@lemmy.world
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                28 minutes ago

                Subscription info is definitely part of the information provided to investors. The raw numbers may not be in the financial documents, but revenue from subscriptions most definitely is and will give a general idea of changes even if the company doesn’t give the numbers directly.

                • null@piefed.nullspace.lol
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                  15 minutes ago

                  Right, but again, if they’re that birds-eye-view, then the bump in subs in one spot is negated by the drop in the other and the net result they’re looking at is what they care about.

      • Kairos@lemmy.today
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        4 hours ago

        Not usually. These people tend to be really stupid. There’s a reason why businesses degrees are made fun of so much.

        • null@piefed.nullspace.lol
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          3 hours ago

          I mean, do you have any examples of companies trying to pull this? Where they automigrate one base of users to another tier of whatever it may be, and then successfully pretend it was organic growth?

          I’ve worked in many corporate settings where projects have to show their results and that sort of thing would never make it past the middlest manager.

  • mr_might44@lemmy.world
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    6 hours ago

    Forced upgrades (or downgrades) really are the worst. Same for opt-out services instead of opt-in. Give choice back to the customer goddammit!

  • B-TR3E@feddit.org
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    3 hours ago

    Serves you right, Amazon victims. I hope your lords and masters at Amazon will spray you orange and force you eat lukewarm oysters in public by the dozen for only $999/month. And you’ll be grateful, because you love to be fleeced. Also, it’s basically a bargain and your neighbours don’t have it!

    • MonkderVierte@lemmy.zip
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      2 hours ago

      My god. Duckduckgo “open doorbell”… uh, no, not “the best video doorbells” or “wireless open doorbell chimes”.

      Fine, “foss doorbell” it is.

      Foss TREND Drklokke DESIGN

      U what??

      Foss Europe Elektrogeräte

      Foss Europe Trend Wireless Doorbell

      yeah fuck you.

      Alternative question: any search engine or ddg/google hack to strictly keep shopping to the feckin shopping category?!

  • scops@reddthat.com
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    2 hours ago

    I let my Prime expire three days ago, yet they still upgraded me last night. I’ve already downgraded. We’ll see if it continues to badger me to upgrade like it has the past couple months.

  • UnderpantsWeevil@lemmy.world
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    5 hours ago

    Gotta begin to question the utility of a device that exists to antagonize you, even after I’ve explicitly gone through the options menu and disabled all the “Would you like us to continue antagonizing you?” toggles.

    • Imgonnatrythis@sh.itjust.works
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      4 hours ago

      Curious if you don’t mind explaining why? I can completely understamd not wanting Amazon Spyware in your home, but if you already have it and use it, what about this upgrade becomes a turnoff? Alexa was always a frustratingly dumb hands free AI. The upgrade seems like it should have happened a long time ago and at least brings a little bit more intelligence to the conversation and better natural language processing. I’m curious why people wouldn’t want that?

      • 👍Maximum Derek👍@discuss.tchncs.de
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        3 hours ago

        It being dumb was a selling point. I’ve wanted to dump it for ages but my wife used it (mainly for timers and unit conversions) somewhat frequently. But as someone who spends most of her day dealing with problems caused by LLM slop, she refuses to ever use them herself.

        I also promised I’d do my best to get Home Assistant Voice set up so it can do math and unit conversions (sans Truthiness engine).

  • hansolo@lemmy.today
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    5 hours ago

    Yo, they charge the non-Prime people fucking $10 a month for it. Is that just the “ad-free tier” now?

    • Ludicrous0251@piefed.zip
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      2 hours ago

      With Alexa, there will never be an ad-free tier. You’re just paying to have the ads be less obvious/disruptive.