This has existed long before the AI hype. Dialog systems were around in the 80s, operating off of tapes. The concept itself is even older.
I ran an Asterisk server with speech recognition 20 years ago. Sure, TTS didn’t nearly have the recognition rates it has today, but it was enough to figure out the caller’s intent from the email message that was delivered after the fact.
I still run a very similar setup today, except I no longer self host and pretty much ever component has improved. Honestly, its a godsend to be able to deal with people or businesses that still rely on phone conversations, something I will never tolerate. I simply don’t do phone calls.
This has existed long before the AI hype. Dialog systems were around in the 80s, operating off of tapes. The concept itself is even older.
I ran an Asterisk server with speech recognition 20 years ago. Sure, TTS didn’t nearly have the recognition rates it has today, but it was enough to figure out the caller’s intent from the email message that was delivered after the fact.
I still run a very similar setup today, except I no longer self host and pretty much ever component has improved. Honestly, its a godsend to be able to deal with people or businesses that still rely on phone conversations, something I will never tolerate. I simply don’t do phone calls.