• ebolapie@lemmy.world
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    3 hours ago

    Hosts flat seat -> server workflow gets frontloaded -> servers spend all their time greeting and grabbing drinks/setups instead of prebussing -> bussers have to do more work to get a table guest ready -> hosts start to panic as the lobby fills up -> hosts yell at bussers to teleport around the restaurant as soon as a guest so much as thinks about the check -> repeat

    All of this just barely works until someone drops a glass in the ice, or we get behind on a starter, or a piece of equipment breaks, or literally anything goes wrong. And that’s just front of house, when you factor in the drama that can happen back of house when we’re understaffed and FOH demands too much too quickly it’s a miracle that there aren’t mass walkouts.

    I live in the death spiral. I have a different seat but we’re all on the same damn ride.