Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
My wife and I have been on our Sleep Number for almost 6 years now and it’s still going strong. Never had an issue with the pumps or anything. We got the thinnest top version and put our own 4 inch memory foam topper on top, it’s pretty nice.
We are thinking of changing to whatever they use at Disney World’s Grand Floridian Resort. Walked 30k steps in a single day, which for an overweight inactive guy like me was absolutely brutal. Normally the next day I’d be so sore (got bad joints, they hate me), but whatever magic is in those mattresses had me up next morning feeling just fine.
Simmons BeautyRest Pillow Top mattresses from the BeautyRest Hospitality Collection. Apparently you can buy them even if you don’t own a hotel!