Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
Tempur-Pedic are super expensive too. Can’t imagine why water would lead to cracking in any case.
I don’t see mattresses as a BIFL item because they get dirty, full of dust mites etc. I currently have a midrange IKEA (I don’t think they sell it anymore; it’s foam but didn’t come vacuum-packed) and it’s working well but after 6 or 7 years it’s getting a little flat where I sleep. But it was $500 or so, not $3500 like a mattress store wanted.
The vast majority of memory foam is made in bulk by only a few companies, who sell to all the various mattress makers. So with memory foam mattresses, pillows, etc, it doesn’t really matter which brand you buy; the foam is coming from the same suppliers regardless. And the foam itself is actually dirt cheap. The raw materials for the mattress are only like $50-100 total when they’re bought in bulk.
The only real difference between a $3500 Tempur Pedic and a $300 Amazon Basics mattress is which warehouse it was assembled in and shipped from. And you could buy a brand new $300 mattress every single year, spend less money, and be more comfortable at year 10 than someone on a decade-old Tempur Pedic.
IMHO everyone should invest in waterproof mattress barriers. Being waterproof, they prevent all the night sweat and body oils from soaking in and degrading the mattress faster (which is a legit issue that contributes to the body valley), but it also makes them dirt and bedbug proof. And if you put it under a mattress pad, you won’t even know it’s there. They aren’t like the thick noisy plastic of days gone by. If it’s directly under sheets you might hear it, but they are not particularly loud.
They are also dirt cheap; the last one I bought was $13 for a queen size, and as long as it doesn’t tear, it’ll last basically forever. It rarely even needs to be washed. Small price to pay to keep my mattress a bit nicer a bit longer, even though it won’t make it last forever. :)
I fully agree.
I bought like a $400-600 Costco mattress because one of my friends has one that’s super comfy. But it’s only been two ish years and I’m ready for something new.
To be fair, i think I did get my money’s worth.