Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.

My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.

I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.

There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.

  • mic_check_one_two@lemmy.dbzer0.com
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    7 hours ago

    The vast majority of memory foam is made in bulk by only a few companies, who sell to all the various mattress makers. So with memory foam mattresses, pillows, etc, it doesn’t really matter which brand you buy; the foam is coming from the same suppliers regardless. And the foam itself is actually dirt cheap. The raw materials for the mattress are only like $50-100 total when they’re bought in bulk.

    The only real difference between a $3500 Tempur Pedic and a $300 Amazon Basics mattress is which warehouse it was assembled in and shipped from. And you could buy a brand new $300 mattress every single year, spend less money, and be more comfortable at year 10 than someone on a decade-old Tempur Pedic.