911 is the emergency number here in Canada if you’re unfamiliar. 112, 999, etc if you’re elsewhere IIRC.
Do you remember the first time you had to use it?
What were you thinking, feeling?
First time I had to use it in earnest I was working front end at a post office and there was a random guy doing maintenance behind me in the back area of the office. Barely said a word to him, he barely said a word to me. I was fairly busy and he seemed kinda gruff.
Bit later all of a sudden he taps me on the shoulder pretty aggressively, I turned and was getting ready to give him some not-polite words about touching me like that and how he better not damn well do that again but I stopped when I saw the look on his face.
He just says, “call 911.”
I look blankly at him, getting some mental whiplash, and just dumbly go, “what?”
Him, “I’m having a fucking heart-attack, CALL 911!”
That got through so I called them, gave them the info. He went back into the office and laid down.
I was a bit in shock myself and just looked at the customers in line in front of me and said to the woman, “he’s having a heart attack, sorry.”
Honestly think I could’ve handled the situation better, at least gone back and been more empathetic but I was caught between him, customers, and making sure I was visible so I could wave the paramedics to where they needed to go.
The post office there was tucked into the back corner and most of the store didn’t even know about it until I told them later that day.
Never heard anything after, no clue if the guy survived, or not. Didn’t see him again either way.
You?


I was commissioning a new phone system for a customer and as part of the process we are required to test 000 or 112. Pretty easy, called the number gave then the approved speel of this is only a test call for a new phone system and asked them to tell me what number I was presenting.
Never had to call because of an actual problem.
I did that once when I was working at a small TV station as the local broadcast engineer. Phones were not my responsibility but there was no IT person at our location and they didn’t send anyone when they did a system upgrade, so I spent a couple late nights at the station dialed into a conference call on my BlackBerry since the Cisco phones weren’t going to work. I don’t know how many times I called 911 and got the Miami dispatch (I was 800 miles/1300 kilometers away from Miami).