I was thinking about trying Jack-in-the-Box for the first time so I downloaded the app, and my local joint wasn’t listed. Did some digging and they were apparently delisted because their google reviews were truly awful. Exclusively one stars for the last year. Stuff like “person in the drive through window tried to climb out of the window like the girl from The Ring and fight me” and “the chicken was still straight up frozen, like directly from the freezer not a little cold in the middle”. I thought they always had a long line because it was good, but it turns out people get stuck in that line for an hour and can’t get out.