Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.
I appreciate all the responses! I think we just need to be firm when asking to bag. Often, there isn’t a bagger so my partner will start (he used to work at a Target so he’s pretty quick and particular), and an employee will come over and take over even if he insists he would prefer to bag.
Considering the pandemic, maybe you could offer the excuse of wanting to reduce your exposure to others’ germs on your food? Just spitballing.
It’s tougher at Publix. They have that southern passive-aggressive niceness in their DNA