A Florida woman was charged after police said she threatened an insurance company with the phrase "delay, deny, depose."An arrest affidavit obtained by WFLA said the FBI contacted the Lakeland Police Department on Tuesday with information about an alleged threat.According to the affidavit, 42-year-o...
Makes sense. I don’t usually call customer service - I tend to use email or social media where possible, so that I have everything in writing with timestamps, just in case I need to refer back to it or use it as evidence.
First off, you don’t have to tell them you’re recording if they’ve already informed you they’re recording. They’ve already consented to being recorded.
And when recording a conversation across state lines from a single-party consent state to a 2-party consent state, the 2-party rules are in effect.
Otherwise they could just route all call centers through single-party states and skip the recording.
Makes sense. I don’t usually call customer service - I tend to use email or social media where possible, so that I have everything in writing with timestamps, just in case I need to refer back to it or use it as evidence.
Does that mean I can also record them?
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That’s incorrect twice.
First off, you don’t have to tell them you’re recording if they’ve already informed you they’re recording. They’ve already consented to being recorded.
And when recording a conversation across state lines from a single-party consent state to a 2-party consent state, the 2-party rules are in effect.
Otherwise they could just route all call centers through single-party states and skip the recording.