

I can see a use case when it comes to search - like you said. If the question is relatively trivial and slightly obscure then a LLM summary is probably adequate (maybe problematic for other reasons).
But this is being marketed in Productivity software! I really and genuinely want to understand why it seems so popular.
FWIW this was always an ideological choice, not a technical one. Masto users saw how quote-posts were used on other platforms to generate harassment, doxxing, dogpiling, etc. and chose not to include the feature. It’s hard to say whether it has had a cooling effect on those, but it seems like most people on Masto consider the benefits to outweigh the costs.