• lennivelkant@discuss.tchncs.de
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    3 months ago

    My psych often has people wait for their appointments. I’ll be scheduled for 800, there at 740, get seen at 840.

    And you know what? That’s perfectly fine. I feel taken seriously, he listens, he asks, he quips, he shares his own experiences, he does all he can to make me comfortable telling him about the shit going on in my head. I’ll work up the courage to tell him something I find hard to phrase and unpleasant to talk about and he takes it with a relaxed professionalism, waiting patiently for me to finish, asks questions (usually very precise ones, both unpleasant in how close to home they hit and reassuring in the implications that I’m not the only one with these issues) and looks for the best way to help me.

    So when I sit in that waiting room, watching the minutes tick by, I imagine he’s taking the same time with a different, far more difficult patient. Perhaps someone got slotted in for an emergency, perhaps someone needs blood drawn for a routine check and really, really hates needles, perhaps someone is having a breakdown… I don’t know and I don’t care what ails the other patients, but I know that I want them to receive the same quality of care as I do. To me, that’s worth waiting for.

    • JayTreeman@fedia.io
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      3 months ago

      There’s a movement inside of Healthcare to get the average Dr’s office humming like a dentist. Which, if you’re concerned with patient care at all, is impossible. You’ll see it with posters saying only one issue per visit, which also greatly imperils the patient as sometimes a diagnosis will change based off one symptom. You’ve got a good attitude about this. Please share it

      • wolfpack86@lemmy.world
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        3 months ago

        This is the product of clinics being owned by corporations chasing a specific return, and not being owned by a local group of physicians who actually want to care for people.

        Shop local applies.

        • JayTreeman@fedia.io
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          3 months ago

          We get the same issue in Ontario with family health teams. The structure of the corporation matters, but so does the funding model

      • lennivelkant@discuss.tchncs.de
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        3 months ago

        As far as I can tell, my psych is doing well enough to not worry about his living, not particularly keen on getting rich, deals with some super heavy things and curses at the stupid computer system he’s required to use, so he’s probably chronically low on fucks to give for seeing the maximum amount of patients per day.

        But yeah, when you see him walk out of one room with a heavier-than-usual frown on his face, taking a deep breath to compose himself before walking into the next one, you start to wonder how many times he’s had to put on a stoic face before seeing you. And then he sits down, asks how you’re doing, whether you’ve done that thing you mentioned wanting to do last time and gives you full attention.

        I have nothing but respect for that man. I’ve moved a good bit away from him now, but I’d still rather take the long trip to see him for my regular appointments than search for a new one.

      • gamermanh@lemmy.dbzer0.com
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        3 months ago

        You got downvotes for it but nah, it’s on the Dr if this is a regular occurrence. Once or twice or going over a min or two is fine, but regularly being 45 minutes late (hello my last Dr) is a sign you’ve lied to everyone scheduling an appointment about how long they are and when to even be there for one