The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

  • scarabic@lemmy.world
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    5 hours ago

    I’ve come to accept that “no problem” is just some people’s way to say “you’re welcome” but I still really dislike the sound of it right after I say thank you for something completely normal.

    Cashier: “Here’s your change.”

    Me: “Thank you.”

    Cashier: “No problem.”

    My brain: “Oh… I didn’t even think it could have been a problem to hand me my change, but I guess I’m glad to hear that it was not in fact any problem.”

      • scarabic@lemmy.world
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        2 hours ago

        I love to see that kind of intercultural reading being made. In good faith, I respect it and disagree with its internal logic. If you think help is expected of you, you will not offer any mention of whether or not it’s a problem for you, period.