Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
Derek from NapLab is also a great source. I did my own research before finding his website, but his recommendations matched what I had chosen. It also makes me chuckle to tell friends that a man named Derek will personally email you to tell you what mattress to buy.
Not only will he personally email you, but he will keep engaging to help you out. He recommended a mattress that fit the budget but didn’t ship to Alaska. After I told him that, he went out of his way to help me find another company that did. Ended up emailing back and forth with him a few times before landing on one of his recommendations.
I found him via and old AskReddit thread he started and kept going.
A+ effort from him.
Maximum Derek!