Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
I’ve had mine for 20 years and still like it but I think that’s because they just don’t make them like they used to…like most things
I also have a Tempur bed with mattress and it’s still going strong. Before I got it (maybe 4-5 years ago?) my dad owned it for maybe 10 years.
The only problem with it is that my stepmom didn’t like it and that’s why I bought it from them. And right now my current girlfriend doesn’t like it… But she doesn’t live with me and I still like the bed.
Yeah I havnt met many people that like it. Mine is super firm and I also side sleep and use their wavy pillow and have always liked it. I just cannot sleep on a soft bed and i have no back or posture problems so im gonna keep it until I can’t.
Ill probably get another one but it’ll be fun to do some research when the time comes