Problem is that as a provider, if you are sure you are confident you’ll get hit by an outage at some point anyway, it’s actually better for you if a bunch of other big names are brought down at the same time.

Instead of “that one service sucked”, the story is “aws sucked”. If it happens too much people will more widely say “ok they suck for using aws”, but for now the transparency gets them treated more like being affected by an unavoidable external condition.

I’m grateful a lot of sites I like didn’t use aws, but I’m not exactly a common demographic and even I won’t know if she is the services even move or not until another such outage.