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Arthur Besse@lemmy.ml to You Should Know@lemmy.worldEnglish ·
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2 days ago

YSK the ELIZA effect: "extremely short exposures to a relatively simple computer program" can "induce powerful delusional thinking in quite normal people"

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YSK the ELIZA effect: "extremely short exposures to a relatively simple computer program" can "induce powerful delusional thinking in quite normal people"

en.wikipedia.org

Arthur Besse@lemmy.ml to You Should Know@lemmy.worldEnglish ·
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2 days ago
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ELIZA effect - Wikipedia
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cross-posted from: https://lemmy.ml/post/37585524

source of quote in title

page 7 of Joseph Weizenbaum’s Computer Power and Human Reason: From Judgement to Calculation (1976):

screenshot of PDF of page 7: Introduction
intimate thoughts; clear evidence that people were conversing with
the computer as if it were a person who could be appropriately and
usefully addressed in intimate terms. I knew of course that people
form all sorts of emotional bonds to machines, for example, to mu-
sical instruments, motorcycles, and cars. And I knew from long ex-
perience that the strong emotional ties many programmers have to
their computers are often formed after only short exposures to their
machines. What I had not realized is that extremely short exposures
to a relatively simple computer program could induce powerful de-
lusional thinking in quite normal people. This insight led me to
attach new importance to questions of the relationship between the
individual and the computer, and hence to resolve to think about
them,
3. Another widespread, and to me surprising, reaction to the
ELIZA program was the spread of a belief that it demonstrated a
general solution to the problem of computer understanding of natu-
ral language. In my paper, I had tried to say that no general solution
to that problem was possible, ie., that language is understood only
in contextual frameworks, that even these can be shared by people
to only a limited extent, and that consequently even people are not
embodiments of any such general solution. But these conclusions
were often ignored, In any case, ELIZA was such a small and simple
step. Its contribution was, if any at all, only to vividly underline what
many others had long ago discovered, namely, the importance of
context to language understanding. The subsequent, much more
elegant, and surely more important work of Winograd in computer
comprehension of English is currently being misinterpreted just as
ELIZA was. This reaction to ELIZA showed me more vividly than
anything I had seen hitherto the enormously exaggerated attribu-
tions an even well-educated audience is capable of making, even
strives to make, to a technology it does not understand. Surely, I
thought, decisions made by the general public about emergent tech-
nologies depend much more on what that public attributes to such
technologies than on what they actually are or can and cannot do. If,
as appeared to be the case, the public's attributions are wildly mis-
conceived, then public decisions are bound to be misguided and

  • SapphironZA@sh.itjust.works
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    1 day ago

    That’s how I feel every time I need to use an App to use an appliance that has no business connecting to the internet.

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