OP leaving out the its happened at least 3 times now sequentially is a big thing. Being late once 5 minutes? Let a person be late, yknow maybe? They are habitually late, thats not a rough morning but a constant lack of punctuality. Yeah, no. They should be ready by 7 sharp, they should be making sure they can be and if they cant making such arrangements with the gym (if they work for the gym)

This is not they are late 5 minutes this one time, this is, my trainer isn’t being responsible, im getting jipped, I have tried escalating it but its not working, what can I do?