You absolutely are NOT allowed by Milwaukee to open up your drill and self-service it without voiding their warranty
If you’re in the USA, however, you’re allowed to do that by federal law, and Milwaukee is forbidden from voiding the warranty unless they can prove you serviced it incorrectly enough to cause the problem you’re seeking warranty service for.
Milwaukee is forbidden from voiding the warranty unless **they can prove you serviced it incorrectly enough to cause the problem you’re seeking warranty service for.
**
Which is exactly what they’d say. The Moss act is Swiss Cheese, and the only industry that it’s every been pretty consistent with is the Automotive repair industry. We wouldn’t need to fight for Right to Repair is Moss did it’s job.
The act was primarily written to target tie-in service for profit, which is not the primary motivation of companies making consumer electronics that are difficult to service today; they want it to be replaced, not repaired. It was effective for that purpose, and continues to be effective when enforced.
Moss isn’t a panacea. It does not cover making devices impossible to service in a cost-effective manner, availability of parts, serialization, or other anti-repair practices. It’s just about warranties.
If you’re in the USA, however, you’re allowed to do that by federal law, and Milwaukee is forbidden from voiding the warranty unless they can prove you serviced it incorrectly enough to cause the problem you’re seeking warranty service for.
https://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
The act was primarily written to target tie-in service for profit, which is not the primary motivation of companies making consumer electronics that are difficult to service today; they want it to be replaced, not repaired. It was effective for that purpose, and continues to be effective when enforced.
Moss isn’t a panacea. It does not cover making devices impossible to service in a cost-effective manner, availability of parts, serialization, or other anti-repair practices. It’s just about warranties.