Bill Gates and Linus Torvalds have apparently never met in person before, despite their pseudo-rivalry.

  • subignition@fedia.io
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    9 hours ago

    Big tech designing their products to be overly simple is one of the driving forces behind the average user having poor patience and aptitude for tech.

    • callouscomic@lemm.ee
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      6 hours ago

      Do you hunt for all of your food and cook it from absolute scratch?

      I bet you sometimes use a grocery store.

      • MonkderVierte@lemmy.zip
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        4 hours ago

        Yet you still better know how to cook, despite convenience food existing. Hunting is more analogous to calling kernel interfaces.

      • subignition@fedia.io
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        6 hours ago

        What are you even talking about? You’re trying to make an analogy here but it’s a really poor one.

          • subignition@fedia.io
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            5 hours ago

            You’re right, it’s not a bad analogy, you’re just failing to make a cogent point. Even though you’re trolling, I’ll bite:

            “Using a grocery store” encompasses everything from buying fresh ingredients and cooking your meal (assembling a computer from parts, customizing it to your liking) to buying entrees and sides you like at the deli (ordering a custom build with parts you picked, letting someone else do the legwork) to buying whatever TV dinners are on special in the freezer aisle (walking into a Best Buy or Apple Store and buying anything with a screen, because you need a computer and don’t care about the details)

            “Hunting for all of your food and cooking it from absolute scratch” would be what, writing all your own software? Fabricating your own CPU from silicon? Obviously vanishingly few people are doing that, though there certainly are people with electronics knowledge going more granular than slotting parts into an ATX motherboard. But that’s not what myself (or anyone in this thread from what I can tell) is advocating people do. If you think it is, you grossly misunderstand FOSS. I’m genuinely curious what you think I’m getting at by saying some things are overly simple.

            What I’m frustrated with, to use your analogy, are the companies making TV dinners who don’t even include the microwave wattage in their vague instructions on the box. And subsequently, the customers buying them, turning an already mediocre product into a disastrous result, and trashing the company on social media. Then reaching out to the manufacturer only to be told they just need to buy a new microwave. Sometimes the customer doesn’t even bother to read and puts the TV dinner in the oven instead, then gets mad when their kitchen fills with smoke and their dinner is inedible because of the melted plastic.

            • Honytawk@feddit.nl
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              5 hours ago

              It is the perfect analogy, because you are a techy, not a survival hunter.

              You buying at a grocery store is out of convenience, the alternative is learning how to hunt like a survival hunter.

              Just like how the average user wants the convenience of easy to use software, because they don’t want to learn the alternative like you.

              If everyone was like you, then easy to use software wouldn’t be selling so much.

              • Jayjader@jlai.lu
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                3 hours ago

                You buying at a grocery store is out of convenience, the alternative is learning how to hunt like a survival hunter.

                At some point that was an alternative, but today the natural ecosystems have been so encroached upon by human civilization that we can’t just decide to become survival hunters - we’d simply starve. Grocery stores are all you have if you’re living in a high-rise apartment in most cities, for example. Most suburbs can’t support enough wildlife to then be hunted for survival by the humans living there.

                Vegetable gardens might be a better analogy than survival hunting. There are even some initiatives being taken to break the cycle of dependency that grocery stores encourage, which I suspect is what @[email protected] is getting at: collective effort is needed beyond just letting the techies do their thing in their own corner, otherwise we all suffer. Everyone needs to move beyond their comfort zone at some point, for some amount of time - be it the techies teaching others, or the others learning a bit more about how their tools work.

                the average user wants the convenience of easy to use software, because they don’t want to learn the alternative […] If everyone was like you, then easy to use software wouldn’t be selling so much.

                I can’t tell if you are simply stating how the world currently is or claiming that it is destined to always be that way, but in either case I don’t see how “people prefer convenience” is a good argument against trying to help them get over that preference. I don’t think convenience is nor should be the end-all-be-all of existence, in fact it can be actively detrimental to life when prioritized.

                Unless I’m mistaken, the average user wanted asbestos in their walls, lead in their paint, and asked their doctor for menthol cigarettes instead of regular ones when said doctor was prescribing them for stress. The average user in the USA couldn’t tell that their milk was full of pus and mixed with chalk to the point it was killing their babies, all for the convenience of still owners and milk producers. Their society had built up so much around the convenience of drinking milk in places that couldn’t produce it locally, that it took an Act of Congress as well as the development of technology to safely transport milk long distances before the convenience stopped killing people.

                Don’t get me wrong, convenience is great when it doesn’t come at the expense of our well-being - in those cases it tends to dramatically improve our well-being. I tend to agree with @[email protected] that currently the software market is overly delivering convenience to the point that it is negatively affecting our collective well-being - with regards to software, at the very least.

          • barryamelton@lemmy.world
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            4 hours ago

            If you think big tech doesnt cut corners and offloads the work to the users you are in a bubble; there’s software that is secure, performant, pretty, doesn’t break on its own, and doesn’t have an obsolescency clock ticking inside. Oh, and doesn’t spy on you dismantling society by the minute.

    • Raltoid@lemmy.world
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      7 hours ago

      That has to be one of the most out of touch takes I’ve seen in a while. You’re basically saying that things should be intentionally more complicated, and you expect the result to be people just power through and getting used to things being that way, instead of just stopping.

      • namingthingsiseasy@programming.dev
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        4 hours ago

        To add to subignition’s point, there is a value in learning useful software. More complicated software means that there is a learning curve - so while you are less productive while learning how to use it, once you gain more experience, you ultimately become more productive. On the other hand, if you want the software to be useful to everyone regardless of his level of experience, you ultimately have to eliminate more complex functionality that makes the software more useful.

        Software is increasingly being distilled down to more and more basic elements, and ultimately, I think that means that people are able to get less done with them these days. This is just my opinion, but in general I have seen computer literacy dropping and people’s productivity likewise decreasing, at least from what I’ve observed from the 1990s up until today. Especially at work, the Linux users that I see are much more knowledgeable and productive than Apple users.

      • MonkderVierte@lemmy.zip
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        4 hours ago

        Or instead just not hiding things that need not be hidden, like file extensions, despite your OS relying on them for identifying types.

      • subignition@fedia.io
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        6 hours ago

        …No. I am saying that too much abstraction of how something actually works is detrimental to the end user. It’s not about making things intentionally more complicated, it’s about removing the need to understand key components of something ultimately causing more harm than good.

    • TheFonz@lemmy.world
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      8 hours ago

      Barf. Or maybe, just maybe, we have other shit to do rather than spend hours trying to figure out how to do one thing in Gimp. It’s great that YOU’RE passionate about tech. Some of us have other hobbies. Imagine that holy shit

      • JackbyDev@programming.dev
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        7 hours ago

        Buddy, if I open Photoshop it’s gonna take me hours to learn how to do one thing too, what a horrible example lmao. There’s like so many easy slam dunks you could’ve said too.

        • namingthingsiseasy@programming.dev
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          4 hours ago

          Agreed. People just think the first tool that they learned is the easiest to use. I’ve been a longtime Gimp user and find it pretty easy to do what I want.* The few times someone asked me to do something in Photoshop, I was pretty helpless. Of course, I’m a pretty basic user - I wouldn’t dispute that Photoshop is more powerful, but which one is easier to use is very subjective and the vast majority of the time, it just boils down to which one you use more often.

          I’ve seen the same with people who grew up on Libreoffice and then started smashing their computer when they were asked to use MSOffice.

      • subignition@fedia.io
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        7 hours ago

        You should not expect to use a tool (edit: competently) without spending time learning how to use it. Photoshop has a learning curve too, even if it’s an easier one.

        • Raltoid@lemmy.world
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          7 hours ago

          Yeah, it’s very obvious that some of the people responding here don’t interact much with non-tech people, and they have DEFINITELY never worked IT.

          Most people aren’t interested in learning the more intricate things. And if you try to force them, they’re not going to get more interested as they learn, because they literally are not interested in tech. They want to accomplish a task, if that takes a bunch of learning just for one thing, they’ll go a different route, or pay someone else to do it for them.

          • Rekorse@sh.itjust.works
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            18 minutes ago

            Surely we should cater to those who prioritize convenience, especially at work.

            Most of the problem with regular people learning new tech, is that we (tech people, IT people, etc.) Are fucking awful at teaching people things. We throw out way too much way too quick, and the most key thing is that apparently tech people don’t know how to listen or have a conversation.

            Regular people don’t hate learning tech, they hate they peolle who teach them. Be better and stop judging people, you aren’t as clever as you think.

          • subignition@fedia.io
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            6 hours ago

            Keep in mind this status quo is already the result of decades of oversimplification. I am not saying everyone needs to compile the Linux kernel in order to have a computer. I’m saying you should have a basic level of familiarity with the computer you’re using, same as any other tool.

            You should know how to check and top up your engine oil, change a tire in an emergency, etc, if you’re going to own a car. You should know how to safely handle, operate, store, transport, and clean your firearm if you’re going to own a gun. You should know how to empty the chamber or bag, clean the filters correctly, what not to suck up and how to troubleshoot if you do, if you’re going to own a vacuum. You should know how to operate it, when and how it should be cleaned, and what not to do while it’s running, if you’re going to own an electric range. You should know the difference between a web browser and your computer’s filesystem, the difference between RAM and storage, and that you can Internet search most errors to judge whether you’re comfortable trying to fix them yourself or not, if you’re going to own a computer.

            There will ALWAYS be a point where it’s more worth paying someone else instead of learning something yourself. But it’s about the cost-benefit analysis, and the threshold for what’s considered “intricate” is a depressingly low bar where computers are concerned. As I’m sure you are well aware.

            • Honytawk@feddit.nl
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              4 hours ago

              you should have a basic level of familiarity with the computer you’re using, same as any other tool

              Obviously not, they can use it without that understanding just fine for whatever they want to do. That is enough understanding for them. If their computer explodes, they just buy an other one.