I’m in France. Local implementation of the EU law may be different in other countries (that’s how EU laws work) but here every digital content store, including Steam, just has you ticking the box that says “You agree to no use your legal period of 14 days to cancel this purchase”, and then they can do whatever they want.
Steam’s refund policy is their own. And though it’s mostly a good thing for customers, in my opinion, it’s also an attempt to defuse some valid criticism. Easier to keep not controlling any of the broken or zero effort unity tutorial/asset flip shit that gets released on the store routinely if you can tell people “just refund”.
I’m in France. Local implementation of the EU law may be different in other countries (that’s how EU laws work) but here every digital content store, including Steam, just has you ticking the box that says “You agree to no use your legal period of 14 days to cancel this purchase”, and then they can do whatever they want.
Steam’s refund policy is their own. And though it’s mostly a good thing for customers, in my opinion, it’s also an attempt to defuse some valid criticism. Easier to keep not controlling any of the broken or zero effort unity tutorial/asset flip shit that gets released on the store routinely if you can tell people “just refund”.