Apparently, the user whose PC order was canceled by Corsair without any “sensible” reason wasn’t an isolated case, as Corsair has confirmed that it also canceled DDR5 RAM orders placed on January 1. After the report on the Corsair PC order cancellation went viral, Corsair’s official X handle announced the reason for the cancellation. We’ll cover this in more detail, as a larger story unfolded today and Corsair informed users via X and Reddit.

  • Zamboni_Driver@lemmy.ca
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    3 days ago

    Yes the price is volatile, which is a great reason why a company may need to raise the prices. It would have been a kind and good hearted thing to honour the existing orders, I think that it’s a dick move to cancel and refund orders, but I don’t think that it’s illegal or that anyone was harmed in anyway.

    • bonenode@piefed.social
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      3 days ago

      You are not wrong in principle but I do think this is a very special situation, you seem to have to monitor RAM prices daily now and this was an increase of about 20% without prior notice according to the article linked here: https://lemdro.id/post/34227012

      This isn’t the case you describe that they had a typo and instead of $1000 they charged $100 or something like that. They just noticed too late that the base price of one of their components jumped up, I feel that is on them, not the person ordering.

      I mean, they are not making the RAM, or do they? Not familiar with their products and business but seeing the description of this it sounds to me like they already have prebought RAM from some time ago and they make it into this kit. RAM they likely got at a much lower price than what is current market standard. So this shortnotice hike is pure greed and should be illegal.