Thomas2024@feddit.org to

Technology@lemmy.worldEnglish · 2 months ago

Salesforce regrets firing 4000 experienced staff and replacing them with AI

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Salesforce regrets firing 4000 experienced staff and replacing them with AI

maarthandam.com

Thomas2024@feddit.org to

Technology@lemmy.worldEnglish · 2 months ago

Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness

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2 months ago
Alternatively, Salesforce could invest in a user experience that isn’t a confusing PoS that requires 9000 customer service agents to help people get through it. Just say’n.

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