As a CEO you can decide whether to piss off on what your potential consumers demand and don’t. Obviously, there’s a reason why the EGS is in the shitty place it is and Steam isn’t. EGS focuses on developers and publishers even when it means pissing on consumers. Steam might have spearled modern DRM “subscription”-based marketplaces, but they’ve also continued to cater to consumer demands even when it opposed their interests and they could have chosen to ignore them anyway.
As a CEO you can decide whether to piss off on what your potential consumers demand and don’t. Obviously, there’s a reason why the EGS is in the shitty place it is and Steam isn’t. EGS focuses on developers and publishers even when it means pissing on consumers. Steam might have spearled modern DRM “subscription”-based marketplaces, but they’ve also continued to cater to consumer demands even when it opposed their interests and they could have chosen to ignore them anyway.
I’d argue that it was always in their interest to listen to their customers