• fadedmaster@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    3
    ·
    3 days ago

    It’s been about 15 years since I did appliance servicing. But back then many of the dryers would still include a circuit diagram with wire color codes and a timing chart for the controller. But the fancier appliances that had digital control boards, touch panels, etc… Like LG and Samsung didn’t include crap unless you paid for their service portals. But, what they had behind the pay wall was often fairly detailed with tear down instructions and even full details of circuit boards including each pinout and often even flow charts for diagnostic steps making diagnostics almost dummy proof.

    LG would even put on training and we’d get full inch to inch and a half booklets full of service details for a line of their products.

    I still would never buy an LG appliance though. There was a reason they had to provide so many service details. Their appliances might have some fancy cushy innovations. But what good are these fancy features when your fridge doesn’t cool?

    • ragebutt@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 days ago

      Yeah that’s exactly the problem. I don’t want to pay for access to a service portal to repair my appliance. I’m not a shop, I’m just some person with a busted washing machine. Just sell me the service manual as a pdf (or even better just give it to me since I already gave you a shitload of money for an appliance)

      And realistically since 2010 basically all appliances have moved heavily towards digital controls. Microcontrollers everywhere. You can still get stuff without touch controls (for now, even though it’s objectively worse for the disabled it’s easier to clean, “in” with current design trends, and most importantly it’s cheaper to manufacture at scale)