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Joined 1 year ago
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Cake day: June 28th, 2023

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  • I think you should reframe the thinking. All corporations are profit driven, and exploiting a devoted fanbase is very profitable. Innovation, customer service, commitment to quality, these are things that cam build loyalty, but capitalism demands growth. If you run out of ideas or saturate the market, the only way to grow profits is to cut costs. Customer service and commitment to quality might be the last things to go, but they will go eventually.